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The Elms: Services

Call us: 01482 78 10 87
Email us: doreen@elmsresidential.co.uk

RESIDENTS FORUM

There is a regular forum which serves to facilitate structured feedback and communication between residents and management. Relatives are always welcome to attend and express their views at these meetings

CATERING

All meals are prepared and cooked on the premises by our in-house catering staff. Menus are prepared with the advice of dieticians and nutritionists. Only quality ingredients are used and are sourced from local suppliers wherever possible.

There are regular changes to menus within which individual diets are catered for. The cook will speak to all residents on first arrival about any particular likes or dislikes they may have.

Light refreshments, tea or coffee and cold drinks are available throughout the day. Residents may have alcoholic drinks on request (if compatible with medication)

ANIMAL POLICY

Generally pets are not encouraged but suitable pets may visit the home.
Bird tables, boxes and bird feeders can be placed outside the resident’s bedroom and are especially suitable for residents who spend a lot time in their room. Visits from the Pat –a –dog group are available.

LAUNDRY SERVICES

Laundry is ongoing throughout the day and evening to ensure that residents’ clothes are returned clean and ironed to their room

BEAUTY TREATMENTS

Our residents benefit from a regular visiting hairdresser, additionally a visiting chiropodist and/or complementary therapist/beautician can be arranged. These services may incur an extra charge.

Furthermore our Care Staff offer relaxing hand massage, manicure and foot spa treatments in the privacy of the resident’s own rooms.

RELIGION

Visiting clergy from all faiths are welcomed. Residents are encouraged to maintain links with their faith community.

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